Before using Jakpot, please take a moment to read these terms. We've written everything in plain, straightforward language — no complex legal jargon — so you can understand exactly what applies to you.
What you'll find on this page
Six key things to know before reading the full terms
You must be at least 18 years old to open an account on Jakpot. Accounts belonging to minors are closed without verification, and any deposited funds will not be refunded.
Each person may hold only one account. Opening two accounts with the same mobile number or ID is strictly prohibited.
There are no hidden charges for deposits or withdrawals via bKash, Nagad, or any other supported method. All limits and conditions are disclosed in advance.
The wagering requirements, validity period, and eligible games for each bonus are communicated upfront. By claiming a bonus, you are considered to have accepted the applicable terms.
Any fraudulent activity, account manipulation, or system exploitation will result in immediate account suspension.
Jakpot gives every user the option to set their own limits. If problematic gaming behaviour is detected, we take the necessary steps to address it.
Last Updated: 1 May 2026 | Version 4.2
Important: By registering an account or using Jakpot's services, you confirm that you have read and fully accepted these terms and conditions. If you object to any term, please discontinue use of the service and support@jakpot.appto get in touch.
These terms and conditions ("Terms") govern use of the Jakpot platform and its related services. All services provided through the Jakpot website (jakpot.app), mobile application, and other digital channels are subject to these Terms.
Jakpot reserves the right to modify these terms at any time at its sole discretion. A notification will be sent to your registered email or mobile number when changes are made. Continued use of the platform after any changes constitutes acceptance of the updated terms.
To open an account on Jakpot, you must meet the following requirements. These are strictly enforced, and any violation may result in account termination.
To change the mobile number or email address provided at registration, please contact the support team and complete the identity verification process.
Jakpot currently accepts payments via bKash, Nagad, Upay, and card. The following rules apply for deposits:
Once a payment has been successfully processed, it cannot be reversed if the funds have already been used for betting or gaming.
To withdraw from Jakpot, certain conditions must be met. Withdrawals are typically completed within 3 to 7 minutes, though some cases may take longer.
If your withdrawal hasn't arrived within 15 minutes of your request, contact us via live chat with your transaction reference number and we'll resolve it promptly.
Jakpot offers a variety of bonuses and promotions — welcome bonuses, reload bonuses, cashback, free bets, and more. Each bonus comes with its own terms, which are clearly stated on the bonus page or in the promotional notification.
If you have any questions about a bonus, contact the support team before claiming it. Once a bonus is claimed, the terms are considered accepted.
A few core rules apply to all betting on Jakpot. These rules cover Sports Betting, live betting, and e-sports betting.
Certain activities are strictly prohibited to protect the integrity of the Jakpot platform. Any of the following actions will result in immediate account closure and possible forfeiture of all balances:
If any prohibited activity is detected, Jakpot reserves the right to take legal action.
Jakpot may close an account either on its own initiative or at the user's request. This happens in two situations:
If you wish to dispute an account closure support@jakpot.appwith full details. A response will be provided within 14 business days.
Jakpot treats responsible gaming not just as a policy, but as a real practice. The following tools are available on the platform at all times, free of charge:
If you need help with a gaming problem, visit our Responsible Gaming page or contact support directly. Jakpot maintains complete confidentiality in all such matters.
Remember — gaming is for entertainment, not a source of income. Chasing losses with bigger bets is one of the most common and costly mistakes.
Jakpot may update these terms, in part or in full, at any time. For significant changes, registered users will be notified at least 7 days in advance through their registered contact.
For any questions, objections, or clarifications regarding these terms:
Should any dispute arise regarding these terms, both parties will first attempt to resolve it through direct discussion. If no resolution is reached, the matter will be settled through mediation.
Withdrawals are processed fastest when your account is fully verified.
Following the rules gives you access to all promotions and bonuses.
Support requests on verified and active accounts are processed faster.
Eligibility to participate in special tournaments and leaderboard events.
Playing or placing bets on behalf of someone else is strictly prohibited — including for family members.
Sharing your account credentials with others means sharing responsibility for any activity on the account.
Every bonus has an expiry date — once it lapses, the bonus and any associated winnings are forfeited.
Always read the terms before claiming a bonus or promotion — it'll save you the confusion later.
Jakpot's rules are transparent and built with Bangladesh in mind. Open a free account, claim a 100% bonus on your first deposit, and enjoy a safe experience.
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Questions our users ask most often
Learn about limits, self-exclusion, and other tools to keep your gaming experience in control on Jakpot.
Visit the Responsible Gaming PageLearn how your personal information is collected, stored, and kept secure.
Read the Privacy Policy