Find out how your personal information is collected, why it is used, and how it is kept secure at Jakpot — all explained in plain Bangla.
What You'll Find on This Page
We protect your privacy not just in words, but through real technology and policies.
Every transaction and piece of personal data is protected with 256-bit SSL/TLS encryption — the same standard used by banks. Jakpot maintains that same level of security.
Your name, mobile number, payment details, or gaming history — none of it is ever sold to third parties. This is our non-negotiable policy.
Only the information genuinely necessary to provide our services is collected. Jakpot never asks for unnecessary personal data.
You have the right to view, correct, or request deletion of your stored data at any time. Simply contact our support team.
Jakpot clearly discloses which cookies are used and for what purpose. We refrain from using unnecessary tracking cookies.
You can opt out of promotional emails or SMS at any time. Jakpot respects your preferences.
Last Revised: 1 May 2026 | Version 3.1
Take a Moment: Reading this Privacy Policy will tell you what data Jakpot holds about you, why it's held, and how it's kept secure. It's written in plain language rather than complex legal terms — so everything stays clear.
This Privacy Policy ("Policy") describes in detail how personal information is collected, used, stored, and protected for users of the Jakpot platform. This Policy applies to the Jakpot website (jakpot.app), the mobile app, and all associated digital channels.
Jakpot believes your privacy is a fundamental right. We make no compromises when it comes to protecting your information. By using our platform, you agree to the terms of this policy. If you have any concerns, please contact us before using the platform.
Jakpot only collects the information genuinely needed to provide its services. Data comes in two ways — either you provide it directly, or it is generated automatically as you use the platform.
| Type of Data | What Information | When It's Collected |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During KYC Verification |
| Contact Information | Mobile number, email address | During Account Registration |
| Financial Information | Mobile banking number, transaction history | During Deposit/Withdrawal |
| Device Information | Device model, OS version, IP address | While Using the App/Website |
| Gaming Activity | Betting history, game logs, session duration | Time spent on the platform |
| Communication logs | Support chat history, email records | During Support Conversations |
Jakpot never collects or stores your full card number. Once payment information is processed, it is held only as an encrypted token.
Every purpose for which your information is used is transparent and specific. Jakpot uses your information for the following:
Jakpot never uses your information for any purpose not listed above. If your data needs to be used for a new purpose, your separate consent will be obtained beforehand.
Jakpot does not sell or rent your personal information to third parties. That is our most fundamental commitment. However, in limited circumstances, information may be shared:
Jakpot does not share your data for any reason beyond those stated above. Your payment details, gaming history, and personal information are never passed on to advertisers or data brokers.
Jakpot uses multiple layers of security to protect your data, with technical and organisational measures working together.
All data transmissions are secured with 256-bit encryption.
OTP verification at login, with instant alerts for any suspicious access.
All data is stored in encrypted form in secure data centers.
Round-the-clock system monitoring ensures any unusual activity is detected promptly.
Only authorized personnel may access your information, and only when necessary.
Regular system security audits conducted by independent external experts.
That said, no organisation can guarantee 100% security on the internet. Should any security issue be identified, Jakpot will act as quickly as possible to resolve it and notify the users concerned.
Jakpot uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help improve your browsing experience.
You can disable cookies in your browser settings, though doing so may affect some features of the platform. Jakpot never uses tracking cookies from third-party advertisers.
You have important rights over your own personal data, and Jakpot fully respects each of them.
You can request to see what information Jakpot holds about you.
You may request corrections to any inaccurate or incomplete information.
In certain circumstances, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your information be temporarily restricted.
You can request an export of your data in a machine-readable format.
You can object to the use of your data for marketing communications or for specific purposes.
To exercise these rights support@jakpot.appEmail us or reach out via live chat. We will respond within 30 days of receiving your request. If any data must be retained for legal reasons, you will be informed.
Jakpot does not retain your information longer than necessary. However, certain data must be kept for a defined period for specific reasons:
Once the retention period ends, your data is securely deleted or anonymised.
Jakpot is a platform exclusively for adults (18 years and older). We never knowingly collect any information from minors.
If a parent or guardian believes their minor child has created an account on Jakpot, please contact us immediately support@jakpot.appto contact us. Once your request is received, your account will be closed and the relevant data deleted.
Jakpot uses multiple verification methods to protect minors. If there is any doubt about a user's age, the account will be suspended and proof of age documentation will be requested.
Jakpot may update this Privacy Policy when necessary. For any significant changes, you will be notified at least 30 days in advance via your registered contact details.
For any questions, concerns, or to exercise your rights regarding our Privacy Policy:
If your privacy complaint is not resolved, you have the right to contact the relevant data protection authority.
Your information is never sold to third parties under any circumstances.
Any changes to your information are communicated in plain, easy-to-understand language.
All data-related requests are responded to within 24 to 72 hours.
Once the retention period is over, your data is securely deleted.
Reach us via live chat or email us at support@jakpot.app.
Your identity will be verified for security purposes.
Requests will be processed and confirmed within 30 days.
A confirmation will be sent once your information has been deleted or corrected.
Now that you know how Jakpot protects your data, open an account securely and become part of Bangladesh's most trusted betting platform.
Registration is free · No credit card required
Questions Users Ask Most
Read Jakpot's full Terms & Conditions in Bangla — covering all rules on accounts, payments, and betting.
Read Terms & ConditionsSet limits, stay in control of your spending — explore Jakpot's responsible gaming tools.
Learn About Responsible GamingHave more questions? Find answers to all common queries in Bangla on Jakpot's FAQ page.
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